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Privacy Policy

This statement sets out our policy in relation to holding and using information which we may obtain from you in the course of your use of this website. Your privacy is extremely important to us and, as a result, we have put in place certain measures to safeguard your privacy and to ensure that we only use your information in accordance with the principles of fair processing and data security.

Use of Your Information - if you have opted to provide us with information about yourself, we may use this information to contact you by e-mail, fax, text message, mms or other similar electronic communication or by post or to send you details about our products and services and information which we believe may be of interest to you. We may also pass information we hold about you to certain carefully selected organisations outside of Tempest Vehicle Services Limited who may contact you about products or services that may be of interest to you. If you do not want us to use the information in this way please contact us at sales@tempest-ford.co.uk.

We will also be required to pass your information to third parties such as the DVLA for vehicle licensing purposes, motor manufacturers for ordering and warranty purposes and any other person or body having a legal right to your personal data.

Data Protection Act - (in respect of the United Kingdom - equivalent legislation may be in force in other countries within the European Union), you may request details of personal information we hold about you. Please send such requests to sales@tempest-ford.co.uk . A statutory fee (currently £10) may be payable. If you believe that any information we hold about you is incorrect or incomplete, you should contact us without delay. Any information that is found to be incorrect will be corrected promptly.

Cookies - this website makes use of cookies in order to provide a better service or to address security issues. A cookie is a piece of information that may be placed on your computer when you visit a website. We use cookies for a number of purposes including, but not limited to, maintaining the continuity of a user session, gathering data about the usage of our website for research and other purposes and for combining our cookie data with other personal information you provide to us in order that we can provide specifically targeted marketing information best suited to your needs. You may prevent the use of cookies by configuring your web browser accordingly, but please note that this may hinder some of our website's functionality.

Mileage Disclaimer

Tempest Vehicle Services Limited makes every effort to ensure the mileage of our used vehicles are free from error by conducting due diligence searches and enquiries into the mileage of the used cars displayed on this website and recording the results of those searches and enquiries. From time to time, however, we may be unable to complete the investigation into the mileometer reading before it is placed on the web-site and it may not be relied on until we can complete our enquiries. No mileometer readings shown on this website should be relied on as accurate until the mileage investigation has been completed. Tempest Vehicle Services Limited will be able to confirm whether the mileage investigation has been completed or inform you whether or not it is possible to complete the investigation, before a sale is completed.

Tempest Vehicle Services Limited uses National Mileage Register to carry out mileage investigations on its behalf.

Terms and Conditions

By using this website, you agree to be bound by these terms and conditions and you are deemed to have read and understood these terms and conditions of use and you are bound by these terms and conditions each time you access this website. This is the current version of the terms and conditions and privacy policy and both are subject to change from time to time. Where changes are made we reserve the right to post such changes to the website and your continued use of the website will be on the basis that you accept the latest versions. It is your responsibility to check the website from time to time to review these terms and conditions (including the privacy policy).

Any prices quoted on this website are correct to the best of our knowledge and belief but may be subject to change. If you do not accept these terms and conditions (including the privacy policy) you should leave this website immediately.

Copyright

Copyright © Tempest Vehicle Services Limited. All rights reserved. No part of this website may be copied or reproduced in any form without the express written permission of the copyright holder. All intellectual and proprietary rights relating to this website remain the property of Tempest Vehicle Services Limited. You may not create any hyperlink or other similar form of connection to this website without the express written permission of Tempest Vehicle Services Limited and the use of this website within any other website by the use of framing or otherwise is strictly prohibited.

Trademarks

Tempest Vehicle Services Limited ® and Tempest Vehicle Services Limited ® are registered trademarks of Tempest Vehicle Services Limited who may also claim trademarks or service marks over other marks contained in this website.

Disclaimer

Depending upon the specification, purchasing a new vehicle may involve a time delay between ordering the vehicle and taking delivery and the manufacturer may change specifications from time to time.

Certain elements of the vehicle specifications are based on typical models rather than the actual models shown and are displayed for illustrative purposes only. Please contact Tempest Vehicle Services Limited for up-to-date information about any specific vehicle.

Whilst Tempest Vehicle Services Limited makes every effort to ensure that the information contained in this website is accurate and current, we give no warranty or undertaking as to the quality, or freedom from error, of the contents of this website.

The access or use by you of the contents of this website is entirely at your own risk. Tempest Vehicle Services Limited does not make any representation or warranty and expressly disclaims any and all such warranties and terms in respect of any products, services, information or materials.

The development of Tempest Vehicle Services Limited products and services is continuous and published information may not be up-to-date. It is important to check the current position with Tempest Vehicle Services Limited. Tempest Vehicle Services Limited may at any time and from time to time without prior notice to you, discontinue the website either permanently or temporarily or change any of these terms and conditions without affecting any accrued rights or liabilities. Tempest Vehicle Services Limited shall not be liable for any claims or losses of any nature, arising indirectly or directly from use of the data or material on this site, unauthorised access to this site, the accuracy, timeliness or completeness of the contents of the website or otherwise howsoever arising (except liability for personal injury or death arising from negligence or to the extent required by law). You agree to indemnify Tempest Vehicle Services Limited for any loss or damage suffered by Tempest Vehicle Services Limited arising out of your use of this website and/or your breach of the terms and conditions of use. The Tempest Vehicle Services Limited website contains links to other sites however we are not responsible for the privacy practices or the content of such websites.

Notwithstanding the foregoing, none of the exclusions and limitations in these terms and conditions is intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded.

Electronic Communications

Communications via email and other forms of electronic communication are transmitted by secure means but no guarantee can be given that any such communications will be free of viruses or other harmful effects. You acknowledge that in communicating with us by email or other electronic communication is entirely at your own risk. We will try to ensure that your information is protected but we accept no liability for any information you send to us via the Internet.

Transferring Your Information

We may transfer, assign or sell your personal data to actual or potential transferees, assignees or third parties as a result of an actual or proposed sale, transfer, consolidation, change of control, transfer of assets, merger or de-merger or any other reorganisation of the Tempest Vehicle Services Limited or any member or part of the Tempest Vehicle Services Limited.

Severability

If any part of the content of this website, any of the terms and conditions or any aspect of our privacy policy is deemed to be unenforceable or illegal, this shall not affect the validity of the remainder or prevent us from relying on those parts that are enforceable.

Jurisdiction

This website, the terms and conditions and privacy policy are governed by and should be construed in accordance with English law. Disputes arising under or in connection with this website, the terms and conditions or privacy policy shall be subject to the exclusive jurisdiction of the English Courts.

Registered Office Details

Tempest Ford is a trading style of Tempest Vehicle Services Limited, registered in England & Wales under company number 05878453. Tempest Vehicle Services Limited have their registered offices at The Old Rectory, Church Street, Weybridge, Surrey KT13 8DE.

Financial Services Authority

Tempest Vehicle Services Limited is authorised and regulated by The Financial Services Authority – FSA number 475199.

Telephone Calls

Where you call us or we call you, please note that telephone conversations may be recorded for staff training and quality control purposes.

Accessibility Notice

We are committed to making our website as accessible as possible for all our website visitors, including those with disabilities. We try to adhere to the most stringent standards set by the World Wide Web Consortium, which is an international group responsible for setting standards for web technologies. The Consortium has set up a specialist task group, the Web Accessibility Initiative (WAI), to define standards on web accessibility for disabled users.

The WAI produces varying levels of standards and grades them in order of importance. Organisations can use these grades to decide what level of accessibility to aim for. [Please insert Company Name] aims to stick to all of the WAI’s standards.

The standards are designed to ensure that all users can access the content on our website, including:

  • • Blind users
  • • Partially sighted and colour-blind users
  • • Deaf users
  • • Hearing-impaired users
  • • Users with limited mobility
  • • Users with cognitive disabilities or learning difficulties

How This Benefits Visitors

To illustrate how compliancy has made this site accessible, we have listed representative disabilities below and explained how this site meets the users' needs.

Visual (Impaired)

Those with visual impairments (e.g. myopia) can scale on all pages on the site to suit their own requirement. All text on pages is scaled, including all menu item.

Hearing

There is no content on this site that cannot be accessed by deaf or hard of hearing people. To put this into context: If we were to include audio clips we would also provide a text version of the soundtrack. If we were to include movie clips or video streaming we would also provide time-indexed subtitles.

Physical

For those that have difficulty using a mouse, keyboard access is supported by using standard shortcut techniques. This site can be fully navigated without the use of a mouse.

Cognitive

The layout of this site is uniform on all pages. The main (horizontal) menu is structured identically on all pages (i.e. any page can be accessed from anywhere in the site). Additionally, section or page navigation is always included in the panel to the top of each page.

Neurological

There are no animated images or flashing text on this site which could – in extreme cases – cause difficulty for people who have particular neurological disorders.

Features for the Visually Impaired

This website incorporates several features to support blind and poor-sighted people.

Text Scaling

All text on this website is specified in percentage terms, meaning that its size can be increased inside the browser window for easier viewing. The ability to support text scaling varies from browser to browser, but given below are some guidelines for the latest versions of Internet Explorer, Netscape Navigator and Opera. In Internet Explorer, select the View | Text Size menu command. You can then choose from a range of text sizes (Largest, Larger, Medium (default), Smaller and Smallest). Note that Internet Explorer cannot resize images. In Netscape Navigator, select the View | Text Zoom menu command. You then have a range of text sizes (in percentages) to choose from, or you can select your own percentage. You can also continually increase or decrease the current zoom factor by pressing the Ctrl and +, or Ctrl and - key combinations. Note that Navigator cannot resize images. In Opera, select the View | Zoom menu command. You then have range of percentages to choose from. Opera scales everything on the page, not just text, so images will also increase in size as you increase the zoom factor. Even the same browser product can behave differently on different platforms. For example, Internet Explorer on the Mac will scale images, whereas the Windows version cannot. Check with your supplier for details.

Give Us Your Feedback

We are committed to providing an accessible service. If you experience problems or have any suggestions for improvement, please contact us sales@tempest-ford.co.uk .