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Alternative Dispute Resolution

Tempest Ford subscribe to the Motor Industry Code of Practice for Service and Repair. 

For your reassurance, please note that Motor Codes can provide CTSI certified Alternative Dispute Resolution (ADR) service if a consumer remains dissatisfied with the outcome of a dispute in relation to service and repair.

The Motor Codes Dispute Resolution Service website address is www.motorcodes.co.uk

Contact Details

Tempest Ford

St John Street
Lichfield
West Midlands
WS13 6PB

Sales Department: 01543 421870

Service Reception: 01543 421880

Parts Shop: 01543 421885

Car Showroom Hours

Mon - Fri: 9:00am - 6:00pm
Saturday: 9:00am - 5:00pm
Sunday: 11:00am - 4:00pm

Service Reception Hours

Mon - Fri: 7:30am - 6:00pm
Saturday: 8:00am - 1:00pm
Sunday: Closed

Drop off at 4pm Thursdays collect 10am next day on Light Commercial Vehicle Servicing.

Out of hours recovery service*: 07890 525252

*This service is chargeable

Parts hours

Mon - Fri: 8:30am - 5:00pm
Saturday: 8:30am - 12:00pm
Sunday: Closed